Vinted Members Share Displeasure About Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.
Online Platforms Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category versus the original listing due to the recalibration.
The platform stated the new system was more in line with similar services.
They have suggested members to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Sizing System Modifications
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was previously a 12 but now shows as UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
Charlotte Lunn, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The service features exceeding 100 million users, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.